What is the ONE key step / call to action every firefighter should take today?

Mark Gravell: 'Each episode we want one key message — something people can do today or tomorrow to make a difference.' Emma Richardson's closing call: 'Be the change you want to see. Have courage and be brave. One small step at a time. Specifically: STOP the leaf blower in the engine bay. SHOWER WITHIN THE HOUR using correct technique. Change into clean clothes at the station. Wipe the cab. Book a GP visit and take a Dear Doctor Letter. Introduce ONE new practice at your next brigade meeting and explain why.'